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#1 18-05-2020 07:14:14

ritcha
Invité

How is the service prototype? To succeed And impressed

https://customersatisfactionevaluation.com/wp-content/uploads/2019/02/%E0%B8%84%E0%B8%A7%E0%B8%B2%E0%B8%A1%E0%B8%9B%E0%B8%A3%E0%B8%B0%E0%B8%97%E0%B8%B1%E0%B8%9A%E0%B9%83%E0%B8%88%E0%B9%83%E0%B8%99%E0%B8%81%E0%B8%B2%E0%B8%A3%E0%B8%9A%E0%B8%A3%E0%B8%B4%E0%B8%81%E0%B8%B2%E0%B8%A3.jpg
For the impression of customer service today brings to open a good service experience. As successful as Japan Airlines Anyone who has traveled to Japan Will find good service, whether restaurant The mall General store Including Japanese citizens as well And national airlines like Japan, too. Let's look at the concepts and management that may benefit you in the service field.

1. Practicing attention to service

There are many businesses that focus on providing the highest service and satisfaction to customers. But how to practice for stable long-term results Because many places may find that training staff Can only be done in a short time, but for this airline, starting with the staff to understand And put in a colleague who is an employee first And observing facial expressions is giving attention There is also a card given to encourage each other and Good model To adapt to customer service Can create a good perspective

2. Understand in service

If employees understand the meaning of service Will cause pride in their service Causing good service to follow Which Japanese airlines have used the method of training staff with thorough tea training methods And learn that you may only have one chance to make this tea service to customers

3. Observe

By having to practice observing customers all the time What do you want And what assistance In order to be caring for customers with care

4. Give independence to employees

Giving decision-making power to employees Including freedom of creativity So the employees don't know that it's a monotonous job And work comfortably Resulting in impressive service to customers  If in doubt, ask for more information at  slotxo

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